Privacy policy

Privacy Policy**Effective Date:** 12th April 2025 **Last Updated:** 12th April 2025 - At SOLUVIA HOSPITALITY LLP, we are committed to protecting the privacy and security of our clients' data. This Privacy Policy outlines our practices regarding the collection, use, and sharing of information when you engage with our hospitality solutions.

1. **Information Collection**We only collect necessary information to deliver our services effectively. This may include your name, business details, and any specific requests related to our services. We ensure that personal data is collected transparently and with consent where required.
2. **Use of Information**The information we gather helps us tailor our hospitality solutions to meet your needs. We use your data to provide services related to non-alcoholic beverages, restaurant reputation management, concept creation, and consultancy. We also use it to improve our offerings continuously.
3. **Data Security**We prioritize the security of your information. SOLUVIA HOSPITALITY LLP implements appropriate security measures to protect data against unauthorized access or disclosure. Our systems are regularly reviewed to maintain the highest data protection standards.
4. **Information Sharing**Your information is not shared with external parties unless it is essential to fulfill our business services or legally required. We collaborate with trusted partners who adhere to our privacy standards and only for the purposes agreed upon.
5. **Cookies and Tracking**Our digital platforms may use cookies and other tracking technologies to enhance user experience. Cookies help us understand how clients use our services, allowing for continuous improvement. You can adjust your browser settings to decline cookies if preferred.
6. **Data Retention**We retain personal data only for as long as necessary to achieve the purposes outlined in this policy. Upon fulfilling these purposes, we securely dispose of or anonymize data in compliance with applicable laws and regulations.
7. **User Rights**You have the right to access, correct, or delete your personal information held by us. Should you wish to exercise these rights, please contact us. We aim to respond to requests promptly and efficiently.
8. **Policy Updates**This Privacy Policy may be updated periodically to reflect changes in our practices or applicable laws. We encourage you to review this policy regularly to stay informed on how we protect your data.

If you have any questions or concerns about our privacy practices, please reach out to SOLUVIA HOSPITALITY LLP. We are here to help and ensure that your privacy is respected and protected.